Here are the results from focus groups held with members of the public and library staff during March and April 2009:

CCLS Focus Groups Analysis April 2009.pdf

Some staff responses were received after the above analysis was compiled.  They are posted here--and the comments are fairly consistent with those received from other staff groups:

     Hankin staff responses May 6 2008[1].docx

We also held a Search Conference Preview for the SAC group and asked them to contribute trends information for us to consider.  Here are the results:

SAC Meeting April 15